Salesforce Support
We offer comprehensive support for your Salesforce environment.


Looking for an experienced partner to maintain, optimise and even enhance your Salesforce environment? Our talented team of multi-certified experts with diverse industry expertise are ready to assist you, whatever your requirements.

Improvement through experience: Salesforce support and development

Since 2011, we have looked after our clients’ existing Salesforce environments and, where necessary, helped them extend and develop their environments further.

 

01

ANALYSIS AND OPTIMISATION POTENTIALS

We review your existing Salesforce instances and identify where processes can be optimised or automated.

02

MIGRATION AND IMPLEMENTATION

We migrate your existing applications and data, update all interfaces and carry out iterative testing for optimal performance.

03

Business Apps

Extend your Salesforce environment with our user-friendly Business Apps. For individual requirements, we develop custom apps based on Lightning components, Apex classes and triggers, Visualforce pages and components.

04

TRAINING AND Administration on demand

We offer different models for ongoing support, including on-demand and per support contingent, assistance with recurring tasks and training for Salesforce beginners and power users.

Digital products for digital performance

Salesforce Sales Cloud — sell smarter

Ensure optimal sales results without lengthy sales processes.

Salesforce Service Cloud — customer service 4.0

Increase customer satisfaction and your internal service processes.

Salesforce Marketing Cloud — cross-channel campaign planning

Successfully manage campaigns across multiple channels from a single platform.

Marketing Cloud Account Engagement (Pardot) — automated B2B lead generation

Focus on your high-value leads and close more sales.

Salesforce Nonprofit Cloud — work more efficiently, help better

Manage your donors and donor data efficiently in one system.

Salesforce Experience Cloud — employees, customers and partners, all in one place

Consolidate all your network contacts from different systems and benefit from new synergies.

Salesforce Field Service — smart customer service on site

Improve your field service and help your field staff complete service calls faster and more effectively.

Salesforce Revenue Cloud — configure, price, quote

Create accurate quotes with consistent pricing and discounts and close deals digitally within seconds.

Einstein AI — sales + artificial intelligence

Forecasts and recommendations from your data for future actions, deals and more.

Salesforce B2B Commerce Cloud — seamless self-service experience

Increase your online sales with user-friendly features tailored to B2B customers.

Salesforce Manufacturing Cloud — increase productivity and efficiency

Network logistics, production, sales, marketing and service on one platform.

Salesforce Financial Services Cloud — improved customer loyalty

Optimise your customer loyalty with the CRM platform specifically designed for the financial services industry.

Get to know our Business Apps

Keep improving your Salesforce environment with our user-friendly apps.

Over many years of experience in implementing Salesforce and developing custom applications, we found that many of our customers often had the same questions and requirements that could be solved with simple solutions. Discover a range of user-friendly apps to further improve your Salesforce environment.

Salesforce Business Apps

Agile and synchronous

Our user-oriented approach

We approach our projects following the "Agifall" method.

In concrete terms, this means that we combine two very effective methods: the Agile development method and the classic Waterfall method.

The Agifall method offers many advantages: through this combination of methodologies, projects are realised faster, more cost-effectively, more transparently and, ultimately, more successfully.

Interested in our services? Get in touch.

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Callback Service

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Email

Send us an email and we'll respond within one business day. 

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Call

You can reach us by telephone from Monday to Friday from 9 am to 6 pm. 

+49 800 1814054 

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