What are the benefits of Salesforce Jira Integration?
Those who work in teams have to be especially precise when it comes to data maintenance. Salesforce and Jira offer a good solution here. Data maintenance is key to the success of teams that work for the same customers and who must rely on correct and up-to-date information about them. Today, it can be automatised.
In the Salesforce CRM system, for example, especially in case management, customer data can be linked to customer inquiries. But employees in companies that use Jira and Salesforce often have to switch back and forth between two systems multiple times in order to communicate effectively with other teams, external employees, and the customer.
With Salesforce Jira integration, you can simplify your employees' workflows by connecting Salesforce and Jira. It is no longer necessary to enter transactions in both programs. Everything is automatically captured and updated in Jira through Salesforce, and your team will always be up to date.
Link Jira operations: receive automatic ticket updates
Just like in Jira, you can link operations to other Jira tasks when creating tickets in Salesforce. Moreover, you can view the status of actions associated with each ticket at any time. And because tickets are updated automatically, your team will always be up to date.
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