Implementation from an official Salesforce Partner
We find the right Salesforce solution for your needs and implement it to fit your existing process landscape. We have been successfully digitizing small and medium-sized enterprises since 2011.
Sales Cloud: Sell smarter
With the Salesforce Sales Cloud, all data is centralised in one system. You ensure that data is never lost again and that there are no unnecessarily long sales processes. What's more, you can access your data at any time from anywhere: for more efficient sales processes and increased revenue.
Customer Service 4.0
Increase customer satisfaction through seamless communication with Service Cloud: at the right time, on any channel, on any device. Service Cloud empowers your customer service team to work faster and more productively via phone, email, web chat, and social media.
Marketing Cloud: Cross-Chanel Journeys on a Single Platform
All B2C marketing tools on one platform: With Salesforce Marketing Cloud you control successful email campaigns, mobile marketing, social media marketing, online advertising and marketing automation. With personalized content and a complete view of each customer, you always send the right information at the right time.
Salesforce CPQ: Configure, Price, Quote
Create accurate and consistent quotes and contracts with consistent pricing and discounts. Close orders in seconds instead of days with legally compliant digital signatures. Manage subscriptions, licenses, and your sales / revenue planning automatically.
Einstein AI: Distribution + Artificial Intelligence
Salesforce AI helps you spend more time on what matters most: It learns from all your data and provides you with forecasts and recommendations for future actions, sales closings and much more.
Salesforce Field Service: Smart On-Site Customer Service
With Salesforce Field Service deliver smart, efficient service to your customer and field staff. Better streamline, automate and optimise your field service in complex business scenarios.
Experience Cloud: Employees, Customer, Partners in one place
With the Community Cloud, you can connect your communities with data from a wide range of systems, enabling customers to initiate service orders themselves, partners to update opportunities and leads, and employees to access files more easily.
Efficient management of donor data
Manage donation and donor data in one system with Nonprofit Cloud: Streamline fundraising, project management, project evaluation, and marketing engagement across your organization.
Introduction and global implementation of Salesforce Sales Cloud and Service Cloud
The client originally used its ERP systems in combination with non-connected tools such as Outlook, Excel and Word. This led to a high manual workload in the sales and service areas of the business, and impaired the workflow.
Health & Pharma
Optimisation of an existing Salesforce Sales Cloud
The client commissioned us to completely re-work an inadequately set up Sales Cloud instance, together with all relevant processes. It was clear from a brief system and process audit that numerous central processes had only been partially, or in some cases even incorrectly, automated. After our overhaul of the client’s Sales Cloud, the lead generation and qualification process was once again state-of-the-art. All data could be accessed effortlessly at any time with the help of automated dashboards and reports.
Manufacturing / Medical technology
Introduction of Salesforce Sales Cloud as a scalable CRM system
The client needed an existing CRM to be replaced entirely by Salesforce Sales Cloud, which would be introduced as the cornerstone for all related processes (e.g., product service and interface with ERP). In this first phase of working together with the client, the objective was to provide marketing and sales via an expandable and future-proof CRM.