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Digitalise your business processes with Salesforce
With us, everything is under one roof. We analyse your business processes and activities and map them in Salesforce to sustainably improve your sales performance, marketing and customer service.
Start digitalisation with Salesforce
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Optimise your Salesforce environment
We customise your Salesforce environment to your individual needs and requirements. With our in-house solutions, you can record employee working hours in Salesforce, digitalise your expense report and more!
Salesforce Sales Cloud — sell smarter
Ensure optimal sales results without lengthy sales processes.
Salesforce Service Cloud — customer service 4.0
Increase customer satisfaction and your internal service processes.
Salesforce Marketing Cloud — cross-channel campaign planning
Successfully manage campaigns across multiple channels from a single platform.
Marketing Cloud Account Engagement (Pardot) — automated B2B lead generation
Focus on your high-value leads and close more sales.
Salesforce Nonprofit Cloud — work more efficiently, help better
Manage your donors and donor data efficiently in one system.
Salesforce Experience Cloud — employees, customers and partners, all in one place
Consolidate all your network contacts from different systems and benefit from new synergies.
Salesforce Field Service — smart customer service on site
Improve your field service and help your field staff complete service calls faster and more effectively.
Salesforce Revenue Cloud — configure, price, quote
Create accurate quotes with consistent pricing and discounts and close deals digitally within seconds.
Einstein AI — sales + artificial intelligence
Forecasts and recommendations from your data for future actions, deals and more.
Salesforce B2B Commerce Cloud — seamless self-service experience
Increase your online sales with user-friendly features tailored to B2B customers.
Salesforce Manufacturing Cloud — increase productivity and efficiency
Network logistics, production, sales, marketing and service on one platform.
Salesforce Financial Services Cloud — improved customer loyalty
Optimise your customer loyalty with the CRM platform specifically designed for the financial services industry.
With the support of Cloud Consulting Group in implementing the Service Cloud, our internal processes were improved significantly and made more efficient. Through constructive cooperation, our teams complemented one another very well. We now have a solution that offers us real added value. My thanks to the great CCG team!"
Together with Cloud Consulting Group, we were able to develop a very scalable, high performing and user-friendly app for use on the Salesforce platform, which has become an important component in our asset management toolkit."
By using Salesforce, the efficiency of our sales has increased immensely in a very short time. We can now take even better care of our customers. Our teamwork has improved. Cross-selling and upselling have also improved significantly, especially through the combined use of Sales Cloud as CRM and Pardot as B2B marketing automation.
The integration of the Expenses App within Salesforce has created tangible added value for every employee. Thanks to the new app, we have converted the entire billing process to paperless. The system has transformed the process for our field and our office staff for the better. It’s been a great tool for everyone.
We had to map different sales processes and information into one Salesforce system within a very tight schedule. With its experienced team, the long-standing Salesforce partner Cloud Consulting Group reliably supported us in successfully implementing all the necessary tasks. On time!
By implementing Salesforce, we have taken a big step forward in the age of digitalisation. We have also gained considerably greater transparency. The data stored in Salesforce enables a simple and reliable evaluation of our past and future development. Cloud Consulting Group has not only provided us with excellent advice and reliable implementation but has opened our eyes to the fantastic new possibilities of digitalisation.
With the ‘One Planet’ project, we have taken an important step in the digitalisation of PATRIZIA. We were able to optimise transparency in our customer and relationship networks on the Salesforce platform, standardise essential processes and focus even more on our customers. Cloud Consulting Group has delivered a great project to fit the needs of our complex world. Our journey together will certainly continue because we still have a lot to do!
The increase in the synchronisation interval was a key milestone for us, without which we would not have given approval for the go-live of the Service Cloud. The interface optimisation surpassed our expectations and has contributed significantly to the up-take of the system.
years of experience and we have been an official Salesforce Partner since our foundation
employees and one dog
locations in different countries with 8 different languages spoken
GEOCODING AND ROUTE PLANNING IN SALESFORCE
View your Salesforce accounts, contacts and leads on Google Maps, and use a wide variety of personalised functions for route planning. Visualise, search and filter all of your sales and marketing data on Google Maps, and perform a Nearby Search. Wheater you're working in the office or on the go, use tourManager24 to plan and save on trips with ease.
DIGITAL WORKING TIME RECORDING IN SALESFORCE
With TimeTracking App for Salesforce, you can digitally minimise the administrative workload in your company. The app can be set up for individual working time models and different departments, ensuring that you and your employees will always be able to provide evidence of working hours, including overtime.