Dynamic Translation in Salesforce via DeepL

You are an internationally operating company, but the limited foreign language skills of your employees create language barriers in service and sales? Good customer service and optimal communication works only if all language barriers are overcome. We have the solution for you! With the dynamic translation DeepL integrated in Salesforce, you will be able to sell without any language barriers in the future.

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Problem Outline

Many companies' services span different continents, countries and languages. How do you deal with it when your service staff receive a question in, for example, Italian or Portuguese? Can you answer these just as quickly and confidently as inquiries in German or English? Of course, there are countless translation tools available on the internet, but many of these do not translate fluently and also may include grammatical errors. In addition, your already overburdened employees will be torn from their own work and required to go through cumbersome procedures, before they can provide the customer with the decisive answer.

Our Solution:

Automation at the highest-level: Whenever a record is created or modified in Salesforce, automatically check which language it is in and translate custom fields directly into your company language.

Manual freedoms: Translate texts at the push of a button, into a fixed or even freely selectable language. You can reuse the translations directly and never have to leave Salesforce.

Language diversity always and everywhere: Whether you are in the office or on the road, the translation can be incorporated into your existing processes and is available to you at any time.

Features & Usage

With the dynamic translation, you'll not only save time and stress, you'll also simplify work processes for your employees. You can extend your current automations or create new processes, in which freely selectable fields are translated for you. With DeepL’s highly acclaimed translator in the background, you are always on the safe side when it comes to easily understandable and readable texts.

  1. Translation of freely selectable fields on standard and user-defined objects
  2. Applicable everywhere: 
    • Configure yourself with the Process Builder, as well as Flow or
    • Use the existing functions in your individual Apex programming, including triggers
  3. Possibility of direct or scheduled translations
  4. Currently supported languages from DeepL:
    • German, English, French, Spanish, Portuguese, Italian, Dutch, Polish, Russian

Have we piqued your interest?

Then request more information now or give us a call on 0800 181 4054.

We look forward to hearing from you.

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