Many companies would like to open up their customer base to different countries. How would your service staff respond when asked a question in a language they did not know?
Would they be able to reply quickly and confidently? Even if you use one of the countless internet translation tools, the workload, processing time and cost required to answer each message quickly doubles. It can also be very challenging to keep track of all the data entered.
Our solution: automated translations in Salesforce
For great customer service and communication without language barriers.
When you integrate DeepL into Salesforce, each new or edited data record is automatically checked to see which language it is written in. Predefined fields are even translated directly into your corporate style, using your preferred terms keeping language use consistent across the entire company. Language barriers in service and sales are now a thing of the past, making things significantly easier for your employees.
In recent blind tests, DeepL translations received up to four times better ratings from professional translators than those produced by software from Google, Microsoft and Amazon.
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